Tried to sign in to sky sports main event this morning via the usual Virgin Media login button on the site and the new auth has broken into Sky's login servers.
[Mod - Currently under investigation]
Access Denied
You don't have permission to access "http://accounts.id.bskyb.com/sign-in/error?" on this server.
Reference #18.f0e6ad5.1752486356.c18694e
https://errors.edgesuite.net/18.f0e6ad5.1752486356.c18694e
Yep I have the same problem, and wider than that, I am unable to login to virginmedia.com as well.
same - first hit the issue when refreshing https://virgintvgo.virginmedia.com/en/watchtv - forced to sign-up for a new 'VM/O2 ID' thing - but the whole process is broken. also noticed over the weekend same (or similar) error as op AND a lot more instances of visual 'select all bridges/motorbikes/cycles' captcha screens
trying to access my account via https://www.virginmedia.com/myvmo2 just fails
got to point in the process were I'm forced to setup 2FA, but as before (6th or 7th attempt) still waiting on a text message with a 6-digit code
7am tomorrow ??? as it is already past 7am today... pile of poo from VM/O2...
Same here. On the 'chat' to an advisor now.
Same here
It took me forever to login to my TV To Go player but its broken the access to Sky Sports.
Unfortunately this is not the first time that Virgin has rolled out an update that seems to lack sufficient QA testing.
With so much sport on at the moment this is a big problem. The Open golf starts in a few days so will be mad if this isn't fixed soon.
Also, why was there no forewarning of such a significant change and the reasons for the change? Why is it now seemingly so complicated to login whereas it was really simple before - doesn't seem like an improvement to me.
Same / rubbish!
What’s the solution? Cricket is on!
Another poor roll out from VM
Cannot log into anything 🤦♂️
Same here, terrible day for this to happen with the last day of the cricket lined up! What's the solution VM?
I have the same problem, can't sign in on my PC or on my phone through the SkySports app.
Its no wonder folks switch to free illegal streams that work!
Me too. I am SICK AND FED UP WITH VIRGIN MEDIA. TECH COMPANY? - YOU ARE HAVING A LAUGH
Same problem, can’t log onto Sky Sports or even access my Virgin Media account. What on earth is going on and why no prior notice about changes or ant stress testing of a new system.
Please sort it ASAP.
