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Forum Posts

Resolved! Stream box keeps disconnecting

Hello,Just received the Stream box today from VM and it keeps disconnecting. It looks like it's a power problem although I changed the socket as well. Any ideas? Thinking it is the USB power cable.Regards.

mahle by Joining in
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Stream box pending subscription

Added sky sports yesterday to my stream box and it has been stuck on adding/pending since adding the upgrade, and after looking on here I see this is quite common problem for others too, can you fix this ASAP for me please also thanks

Belucky by Tuning in
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Is the Stream box essentially e-waste?

Recently signed up for Virgin. Because of a **bleep**-up online (the people living in the house I've just moved into didn't cancel their subscription before moving out) I had to phone them up... The lady I spoke to has upsold me, we'll see later if t...

succy by Joining in
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Stream costs not in faq

Please add the following to the FAQCan you subscribe to just premium packs, like TNT or Sky Sports, without taking any other 'base' pack?For example, to watch sky sports on sky stream you MUST pay for the £26 basic tv pack. Ok, so it includes netflix...

EAB2021 by Dialled in
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Stream not working

Stream has an error saying it looks like I am not home - unfortunately, you can only use virgin tv at home. I am at home! It’s been saying this on and off for a week or so which is very frustrating as my subscriptions are useless when the stream box ...

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Netflix

What is the cost of adding netflix to my stream package? And can I just add it for a month?

live TV disappeared from stream

HiLive TV has disappeared from my stream box this morning, it says I need to  upgrade my package to access the channels?I am very confused and have to say completely fed up with the virgin experience after less than a month!

bruno66 by Joining in
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  • 3 replies
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