Security matters

Latest Phishing News 30/04/2024

Latest Phishing News 30/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Latest Phishing News 29/04/2024

Latest Phishing News 29/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Latest Phishing News 26/04/2024

Latest Phishing News 26/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 H...

IP address flagged as an open proxy - stopping me signing up for Instagram

Hi All,I have a Virgin Media 500Mbps fibre account here into my home office.I've just attempted to create an Instagram account, and after receiving and inputting a confirmation code that I received via email, the error message I'm seeing from Instagr...

Latest Phishing News 25/04/2023

Latest Phishing News 25/04/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1Vi...

Parental controls

Hi, I am new to Virgin Media, I have turned on the child safe and blocked all categories, however when searching for Porn website I still can see it and open it but the video won’t play. I want to block it all when you search for it as I have kids bu...

Latest Phishing News 24/04/2023

Latest Phishing News 24/04/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 You...

VM email servers hacked? Fraud reporting and actions.

As title, have VM had a data breach and hiding it? Controversial opening line, however looking at posts over the last month, ntlworld / blueyonder accounts have been heavily targeted and compromised with the pain that ensues such a breach. VM are not...

Resolved! Suspicious Email apparently from

Hi, I've just had this email apparently from Virgin Media (the email address supposedly used is webteam@virginmedia.com which is where i get info that my new bills are ready It's claiming that VM have been unable to process a payment and asking me ...

web safe

Hi , I can't action web safe in my setting - have tried in google chrome also ThanksChas Mosley

Data protection

Why can I not cancel my virgin media unless I provide you with my new address that I have not moved I to yet. I have no current contract commitment and just want to cancel. Online agents refuse to cancel my account unless I provide them with a new ad...

Latest Phishing News 20/04/2023

Latest Phishing News 20/04/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 A...

Resolved! Calls from 0800 052 1251

Keep receiving calls from this number perporting to be from Virgin Media.They then ask me to confirm security questions to which my reply has been sorry no - you called me so not divulging that information.Is this a genuine Virgin Media number as the...

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