Security matters
For internet security tips and help staying safer online
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Latest Phishing News 21/05/2024

Latest Phishing News 21/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1Ou...

Int-Sec by Moderator
  • 42 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 20/05/2024

Latest Phishing News 20/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Int-Sec by Moderator
  • 136 Views
  • 0 replies
  • 0 kudos

Websafe / Childsafe issues - F011306655: UPDATE: RESOLVED

Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...

ModTeam by Moderator
  • 207 Views
  • 0 replies
  • 0 kudos

Web sites blocked by court order

Here is an updated list of all the web sites that have been blocked on our network, as they’ve been found to be infringing copyright or trademark. As a responsible ISP we obey court orders addressed to the company.   Movie2k-Movie4k download4allEZT...

Pete_DM by Moderator
  • 20601 Views
  • 0 replies
  • 0 kudos

Hacked ntlworld account

I have an old ntlworld.com email account which I found out today was hacked and used to hack my LinkedIn account. They have changed the password so I can't get back in. I have read in this forum that the VM people who monitor these pages can delete t...

My Virgin Email has been Stolen’ how to close.

Hello to who receives this post as of 3rd May my Virgin email was hacked and stolen by a hacker. The virgin email was recovered but the email has been stolen and is been used by a hacker to attempt to set up lots of subscriptions on various websites ...

Delete ntlworld email from server

We've just been hacked via an old ntlworld email address. How can we delete the email from the server as the hacker is trying to take over associated accounts as we're trying to secure it.

y3n by Joining in
  • 528 Views
  • 1 replies
  • 0 kudos

ALERT! I'm hacked you and stolen you information

Hi there,It seems I am the latest to fall foul to this trojan. I have tried to change my password, but the system would not accept ANY new password and now I am unable to use my old one either meaning that I am locked out.This is my main email accoun...

Fnaarg by Joining in
  • 554 Views
  • 3 replies
  • 0 kudos

Scam Text

Received a text from this number [REMOVED] to arrange an unexpected home visit, it does have a link to reschedule. Scam or genuine? Thanks [MOD EDIT: number edited in case it's an innocent number being spoofed]

Latest Phishing News 12/05/2023

Latest Phishing News 12/05/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 D...

Int-Sec by Moderator
  • 448 Views
  • 0 replies
  • 0 kudos

Scam text or Virgin error

Just received following text message on phone (see below). I did not click the link. Instead I went online and checked my account and all info and payments were upto date. I used the Virgin online chat to double check - no problems. So is anyone else...

3487080A-69E8-4D20-A666-EA74B83E547C.jpeg
Rogue99 by Joining in
  • 1059 Views
  • 4 replies
  • 0 kudos

Could you please verify sales representative

Yesterday sales representative knocked on my door and we even have a meeting  to sign with him today but before we do could you verified if he genuinely work for Virgin, before we give himallour details.

MC25 by Joining in
  • 443 Views
  • 1 replies
  • 0 kudos