My external brown box cover has come loose and has exposed the cables

[benhanson]

My external brown box cover has come loose and has exposed the cables and i need a replacement cover.

[Zach_R]

Hi @benhanson,

Thank you for your post and welcome to our community forums. We're here to help.

I'm so sorry to hear that there appears to be an issue with your omni box being damaged/exposed. Would you mind providing a photo of the omni box so we can have a clear picture of the problem?

Thanks,
 

[benhanson]

 

 images attached. 

[Reece_MH]

Hi benhanson 👋

Thanks for providing those images - we're very sorry to see the box cover has fallen off due to becoming loose. I'm going to send you a private message, so I can assist further.

Please look out for it in the top-right, white envelope or by tapping your Profile Picture and selecting the "Messages" tab.

Cheers,