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web safe

chas28
Joining in

Hi , I can't action web safe in my setting - have tried in google chrome also 

Thanks

Chas Mosley

3 REPLIES 3

用心棒
Very Insightful Person
Very Insightful Person

What error message is shown?

What changes are you trying to make?

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I'm trying to turn on web save

用心棒
Very Insightful Person
Very Insightful Person

What error message do you see?

By default Web Safe is on and it requires your device(s) use Virgin Media DNS. To see if the correct DNS is being used by a device go to https://1.1.1.1/help and confirm the reported AS Name is Virgin Media. Then test if you can successfully browse to  https://protonvpn.com

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click helpful.jpeg Mark as Helpful Answer and solved, or use thanks.jpeg Kudos to say thanks