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Latest Phishing News 01/05/2024

Latest Phishing News 01/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Upd...

Int-Sec by Moderator
  • 154 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 30/04/2024

Latest Phishing News 30/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Int-Sec by Moderator
  • 144 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 29/04/2024

Latest Phishing News 29/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Int-Sec by Moderator
  • 199 Views
  • 0 replies
  • 0 kudos

Account locked for the 9th time since last year

Why are you constantly locking my account There is nothing suspicious on my iPad I'm totally fed up with you arbitrarily doing this I've complained to virgin media, not happy with the reply so have now complained about you to the ombudsman.

liz30538 by Superfast
  • 431 Views
  • 4 replies
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Latest Phishing News 05/01/2024

Latest Phishing News 05/01/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 335 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 04/01/2024

Latest Phishing News 04/01/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 Y...

Int-Sec by Moderator
  • 313 Views
  • 0 replies
  • 0 kudos

sales rep for my area

hi wondering if i can get soem help. i did have a sales rep in my area that sold me my virgin broadband. i just want to verify if he is still operating in my area and if not who is operating in my area and how i can contact - Area 24

Can't turn off parental controls

Hi Reece, I have the same issue with my service. Could I get some help with it, please? Thanks     [MOD EDIT: Post split to create own thread]

GB141 by Joining in
  • 356 Views
  • 2 replies
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Latest Phishing News 03/01/2024

Latest Phishing News 03/01/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Int-Sec by Moderator
  • 309 Views
  • 0 replies
  • 0 kudos

Adult Content Access

I’m unable to access adults sites even though child safe is turned off. This happens on all devices connected to my router. Any ideas?

jkc1607 by Joining in
  • 386 Views
  • 2 replies
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Infinite loading on log in page

Hi, I’m am trying to turn the safe internet/parent controls off as it won’t let me go on certain websites but I cant log onto my account or on the app it just keeps re-loading.