liz30538
Superfast
Joined 10 years ago
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Out of contract
Not sure if im allowed to post this but here goes On Reddit i found this Try calling second line retentions directly on this number [removed] and say you missed a call from them. It is always UK based when I have spoken to them. i have just done this this morning and instead of my bill going up it was lowered but you must have given virgin 39 days cancellation Good luck218Views0likes2Comments- 193Views0likes0Comments
Re: Contract ends 30/01/2025
Im in the same position my contract expires on 16 January and i can only get an increase of £8 per month Ive been with virgin for 16 years and this is the first time I haven’t been able to get a deal im thinking of changing to sky its cheaper and includes netflix but its going to mess with my emails some customer service from virgin they are willing to let you go this time instead of trying to keep you Perhaps the other number on your phone was the outbound team1.6KViews0likes4CommentsRe: Out of contract
Phoned George in retention team Apparently Michael filled out the wrong form that form was if you had already been contacted by the outbound team George was filling in the correct form and said i should be contacted on Wednesday every time i phone the price goes up Virgin definitely do not reward loyal customers who have been with them a long time607Views0likes0CommentsOut of contract
If I can’t get a decent deal from virgin media i am really thinkof changing to Sky If i do does anyone know what will happen to my email account I use outlook but the emails come through Virgin Will i lose all of them and have to set up a new email account Sorry for being stupidSolved285Views0likes3Comments