Child safe not working

[im2010]

I'm having same problem could anybody help please

[MOD EDIT: Post split to create own thread]

[Alex_RM]

Hi im2010,

Thanks for posting and welcome to our community 🙂

Sorry to hear you're having some issues with child safe, just to confirm- will it allow you to switch it on and off via your online account?

Alex_Rm

[im2010]

Hi. Yes I can switch it on and off. It it doesn't make a difference. Currently settings are on but still not blocking any sites

[John_GS]

Good morning @im2010 

Thanks for coming back to the thread.

I'll send you a PM now to assist further.