Hi, I had a movers pack sent out to me and I don't know what address they sent it too. Was supposed to be here on fri/sat but no sign of it. Can any virgin employee help me? What address was it sent to? Need tracking info and courier used. Thanks
Really at the end of my tether with customer services/faults.Service has been down for ten days and I’ve had 5 technician visits. They keep telling me that someone needs to fix the supply by going up the pole in the street and that the network team n...
Damaged cable in IRS Street cabinet to premises.Still waiting for virginmedia to escalate the repair to relevant company that owns the irs box thus responsible for repair I was informed by a recent VM technician.Numerous calls to Virginmedia since & ...
To whom it may concern,Recently my neighbour had Virgin installed, I in fact allowed access to my property during the installation which included allowing the installer to enter my property (via kitchen utility).Today I have noticed that your install...
This question has been asked and answered on this forum before, but the resolutions seem to be done privately in DMs.I registered with Virgin broadband and was offered a contract with a monthly fee and zero setup/activation fees. I have the contract ...
Hi, there is a virgin media green street cabinet on my land and it's taking up a part of my back garden. I'd like the box removed as I am renovating the garden and the wall. I did not consent for the box to be installed on my property and nor did the...
Hi Virgin,Would it be possible to get a cover for the missing triangular backplate on the pavement.As you can see from the photo, it has gone missing and would prefer if this was covered to stop excess water from damaging the cable.
Trying to leave 10/10 feedback for Steve 36543 who set up our tv and broadband today but the link YourOpinion@survey.virginmedia.co.uk does not seem to work. Can you assist?
Hi, I accidentally cut one of the black cables that run into the brown box outside. We still have internet but havnt tried tv as currently having work done. does this need to be looked at or should this be okay? Thanks
Hello! I'm moving into a new flat at the end of this month and I've been looking at broadband deals. All the comparison websites show Virgin Media is comfortably the best option for my new address.However, when I enter my address on the Virgin Media ...
