QuickStart, set up and connections
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Forum Posts

Resolved! VM connect not connecting hub 4

I am a Volt customer and saw I can get some free Wifi pods as a benefit but am required to run a test on my hub 4 via the VM Connect app. Unfortunately despite being connected to my wifi and it working on my device the app wont find the Hub, I've tri...

Resolved! Contractor Trespass and damage

Good Morning,My neighbour has recently had Virgin cable installed and this was done whilst so was away from home. The contractor has connected in front of my property and damaged my hedge and left concrete and crisp packets on my property whilst runn...

jruk1981 by Tuning in
  • 10 replies
  • 0 kudos

Resolved! cabling

Hello, i have moved into a property that previously had virgin, the cable from the street goes to my outside wall to a damaged box and ended thereI have put on a new box and and put a conduit thru the wall ready for internal cables I have enquired wi...

roberto7 by Tuning in
  • 5 replies
  • 0 kudos

Resolved! Request for Replacement of my HUB 5

i am with VM more then 15 years but never  got any major issue but since i moved to 1GIG my hub given some Sort of noise i called broadband phone support they diagnose High pitched DISTORTION sound they told me we can replace this was last year but i...

atiq by Superfast
  • 6 replies
  • 0 kudos