Mike6688
On our wavelength
Joined 4 years ago
User Profile
User Widgets
Contributions
Quickstart kit sent after re-contracting, but already have hub 5 and wifi pod
I recently got an email to say I could upgrade to 1 Gig volt (M500 Volt) package for an extra £3 a month if I re-contract which I've taken, as it was the same price as what I paying before I downgraded at renewal few months ago. I've received the new contract and date the speed will be increased (2nd September) however I can see online that I'm being sent a self install kit that has been sent to Yodel. However I already have a Hub 5 (as I was on 1Gig few months back) and a wifi pod (white). I was assuming as I already had a hub 5 I wouldn't be sent any new kit, and hub 5 already supports 1 gig? But is it the case they will send a new hub or wifi pod?Solved746Views0likes3Comments