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Virgin Fibre Renewals - What offers are people getting

migell
Joining in

Currently on a 500mb Virgin fibre package with no other add ons. Was paying £34 and the contract was increasing to £67.

Called & the best they could offer was £41 apparently so went ahead and cancelled. I have since had a call from retentions saying the best they could do was £35.

I have currently left it & they were back in touch sending me a text about a better offer but it was still at £35 when I called. Vodaphone do a 500mb package for £30 & 900mb for £36 in my area as an alternative.

I know it's not bad but I was wondering if anyone had had more success recently? I've seen people mention getting 1 Gig for a similar price or even the 'Mega Volt' package with Sky Sports & Netflix for £50.

Any input would be much appreciated!

3 REPLIES 3

Cardiffman282
Problem sorter

The hardball negotiators on hotukdeals reckon the very best deals are held back for the last week of your contract. 

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Cancel VM here
Complain to VM
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Demand your call recordings here
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jpeg1
Alessandro Volta

Yes. If they really want you to stay you will get that call in the last week. That's what happened to me. If they don't call then they are happy to lose you.

It's all part of the retentions game. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

jbrennand
Very Insightful Person
Very Insightful Person

Thats a good price actually - close to that of the new customer price - see below.  Also see Andrew’s interesting comments on re-negotiating in message 6 of this old thread-

https://community.virginmedia.com/t5/Community-Natter/New-contract/td-p/4888761

Screenshot 2024-08-30 at 16.19.16.png


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.