Forum Discussion

S-u-e's avatar
S-u-e
Joining in
2 months ago

Your Virgin Media Mail account is currently unavailable - can’t get past stage one

So, new account went live today, wifi is excellent, no complaints but I have been trying for two hours to access my email.

I get to the ‘Your Virgin Media Mail account is currently unavailable’ -  but I can’t get past stage one .

“Go to Account settings, then Account details
Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail
Then, under Virgin Media Mail app password tap Get password”

Can’t tap ‘Manage’ in either the app or on the iPad as it isn’t there. Is this an iPad thing? Am I being dim?

  • newapollo's avatar
    newapollo
    2 months ago

    Virgin don't provide email accounts for new customers.  You should though register for My Virgin Media which is a service that alloows you to manage your account either online or via the My Virgin Media app.

    https://www.virginmedia.com/myvmo2 

  • newapollo's avatar
    newapollo
    Very Insightful Person
    2 months ago

    Virgin don't provide email accounts for new customers.  You should though register for My Virgin Media which is a service that alloows you to manage your account either online or via the My Virgin Media app.

    https://www.virginmedia.com/myvmo2 

  • S-u-e's avatar
    S-u-e
    Joining in
    2 months ago

    Thanks, Dave, I was assuming I would use my old virgin email from years ago.

     

    • Adduxi's avatar
      Adduxi
      Very Insightful Person
      2 months ago
      S-u-e wrote:

      Thanks, Dave, I was assuming I would use my old virgin email from years ago.

       

      The mailbox of which, is most likely deleted by now.