I'm not a Virgin customer, but their contractors are working in my area installing fibre.The contractors have sliced through my 3rd party fibre connection in the pavement and are also using my garden as a storage facility for their fencing, cables, d...
Contract signed back in October 2023, between then and now (3rd Feb 2024) we’ve had two lots of external construction works, five missed installation appointments, four site surveys and plenty of excuses. Despite having raised complaints via email we...
I seem to be in the eye of a storm of sorts. The past few months I have watched virgin media install cables in my street. At times even having to navigate around the workers. The main junction box for the area is around 10-15 meters from my home. A...
Hi ive started a new post on this subject as I haven’t had a response from a Virgin Employee on my other post which I’m hoping to do please.Up until last week, March 31st, we had M250 18 month contract package in my partners name, during the initial ...
Hey everyone.First post here!Ive read and read about different cables but i need to relocate my router to a different location. 1) - I got new cat 7 cables, new coax cables / splitter etc - all worked fine Then finding a power input cable has been a ...
As part of installation, need to push the red label end of the white cable into wall socket but at my home can see there is already some black end of the white cable already attached to it which I cannot remove. Please see the attached picture. Coul...
Morning all,The Virgin Engineer that installed my services said how my outside cable from the road to my house had been installed had failed an audit. He spoke to his supervisor, reported it and took pictures.it’s currently pinned along a fence (owne...
Hello, I have been waiting to get Virgin media ever since I moved to my address two years ago. They finally came and spent several days digging up the road and laying cables etc! Great, except my house seems to be the only few not to be able to order...
Hi there,I ordered my internet on the 2nd of April and selected delivery for the 5th of April. I have recieved no email or contact from anyone regarding the delivery, there has been no confirmation that my account has been setup.I have no way of cont...
I'm looking to block ads on my network for things like Firestick.I've seen it in action on my son's network but as I'm on VM, thought I'd better check it's going to be fine.Firstly is a Raspberry Pi 2014 V3B fine for this, or do I need a V4 with more...
