Just switching over to another provider and put in current landline number (note I don't actually use a landline, phone is in a drawer somewhere). However it's telling me it can't complete the request. Unsure if issue is with landline or current prov...
Had my install done 3 days ago and the light on the router is still flashing Blue, tried reset tried unplugging tried waiting but still flashing blue. When I speak to CS, they say it’s connected and to wait another 24 hours. I think the issue is with...
Hi!So a little back story - I've been having issues for months with T3 ranging errors, service interruptions and speed issues. After multiple site visits and attempted fixes, the last tech to come out found that a) we're right at the distance limit ...
Hi, Can I please be helped in obtaining an extension lead for my hub too so I can move it? thank you [MOD EDIT: Post split to create own thread]
We are starting home renovations and need to move the location of the virgin media wall socket where it comes into the lounge from the outside. How can we request this to be done, please? Thank you
Just looking for advice really. I have a Hub5 and I use a power line adapter to provide a wired Ethernet connection to my gaming pc in a different room. I average between 25-40ms latency on Call of duty would upgrading to a gaming router reduce my pi...
I've now been trying to join virgin media for nearly two months. First, they refused to recognise that my property exists. I called the customer service line which was less than useless, in fact I was actively lied to and redirected. I was told that ...
WM connect NOT accepting password, THAT IS THE CORRECT PASSWORD
Hi, I have the same issue of an ugly cable outside the of a property I have just bought. I don’t want. Virgin Media at all, I emailed an address, twice I was given over the phone by VM as I was told they’d deal with the removal but I’ve heard nothin...
Advice sought as to how to actually get the repair achieved and the service back please. I have spent literally hours and hours with the customer service centre who have been incredibly unhelpful and said there is nothing they can do. They repeatedly...
