QuickStart, set up and connections
Installing and configuring your kit
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Extension cable

I need to move my tv box and hub a distance away from where it enters the house.i have seen threads asking for a 3 metre extension cable, could I request one please

sms0672 by Joining in
  • 2 replies
  • 0 kudos


We have been using VM Broadband through OFNL fibre since 2022, at that time, XGS-PON was still under trial and the service was installed as a DOCSIS one.  The configuration is therefore a rather clumsily one, with fibre to a fibre-to-coax converter, ...

Yat by Tuning in
  • 1 replies
  • 0 kudos

Delivery woes, lies from yodel!

Good afternoon all,Our contract is almost up, (and as we've been (until now) mostly happy with the service) decided to renew our contract & get a better deal. A contract was agreed, self-install router upgrade pack sent via Yodel. Delivery was schedu...

mpmc by Superfast
  • 2 replies
  • 0 kudos

Upgrade status

Hello, On Friday 10th May 2024 I upgraded my virgin media to a new contract with Gig1 Fibre Broadband with the delivery date of the 14th. It is now the 22nd and I haven’t heard anything. Admittedly I did type my email address wrong as it was a typo I...