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davetomlinson9's avatar
davetomlinson9
Joining in
15 hours ago

Installation - still going ahead?

Hi , im moving into me partners and were getting virgin installed on the 19 th of July, there has never been virgin in the house previously,  her property has a fully block paved drive , They asked me about the drive and I gave them all the relevant information,  but I've not heard nothing since , will the installation go ahead ? I've heard they won't lift drives ? Regards, Dave 

 

[mod - title edited for clarity]

 

1 Reply

  • goslow's avatar
    goslow
    Alessandro Volta
    3 hours ago

    Try the pre-installation and delivery team on 0800 052 1734 for further info (although take anything they say with a large pinch of salt as often they know nothing at all about the job and are just reading a random date from a screen in front of them).

    VM's installers will find the quickest/easiest route to get a cable from the street to the home.