Forum Discussion

robertkmorris60's avatar
robertkmorris60
Just joined
9 days ago

When will Virgin Media be activated in my area?

Hi - during May our road was upgraded with the grey cabinet and little black boxes at the end of each property. Can you advise how long it will take before the service is activated please? Postcode is SN26 7BG.

Thank you

2 Replies

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta

    Staff here won't know. Is this a nexfibre network? Keep checking the VM broadband postcode checker.

  • Hi robertkmorris60, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you've not received any information on when services will be available to you yet. The teams won't give estimated dates due to things cropping up and delaying any 'go live' date. 

    Once we are live and ready to accept orders, your postcode on the website will be updated to allow you to order. There will likely be some sales agents and leaflet drops in your area.

    Many thanks,