a month ago
Had my install done 3 days ago and the light on the router is still flashing Blue, tried reset tried unplugging tried waiting but still flashing blue.
When I speak to CS, they say it’s connected and to wait another 24 hours.
I think the issue is with the router.
can anyone help ?
thanks
Chris
a month ago
install by engineer visit.
4 weeks ago
Hi @Chrisy5 👋.
Thanks for reaching out to us and welcome to the Community Forums, apologies for the issues that you are facing with a Blue light on your Hub. Can we ask, have you been able to get this resolved since your post, I have sent you a private message should you need further assistance.
You will find the private message under the envelope on the top right of your screen if you are using a mobile device it will be located under the little person icon in the same location.
Sabrina