QuickStart, set up and connections
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Forum Posts

Exposed wires on the road

Hi - we have a large Virgin box with exposed wires on our road. It's a real health and safety issue and we need this sorted asap before someone gets injured. Please let me know the best person to contact to provide more details.

NA123 by Just joined
  • 2 replies
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Resolved! Move canle

How do I get VM to move the cable from the box to another internal location (about 12 feet) Can’t find an option for this sort of service on the automated system 

Tomm1805 by Joining in
  • 2 replies
  • 0 kudos

Resolved! Green cabinet on property land

Hi, I'm in the process of buying a house and there is a VM cabinet on the property's land. As far as I know, the previous owners of the house never gave permission for the installation. Please can someone advise what I need to do to move this cabinet...

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MarcinST by Tuning in
  • 26 replies
  • 0 kudos

Hub 5 & Nest Wifi Setup

Hi all, firstly apologies for my lack of knowledge!We're been facing some issues with our Google Mesh system recently, Google have claimed this is due to a double NAT issue however we never had problems previously, they "claim" these issues start to ...

filotki1 by Joining in
  • 1 replies
  • 0 kudos