Forum Discussion

leahquinton91's avatar
leahquinton91
Joining in
3 months ago

Brown cable box missing

Good afternoon, the brown cable box outside my property has blown off in the storm and subsequently been ran over. How do I go about getting a replacement one of these? Many thanks 

9 Replies

  • leahquinton91's avatar
    leahquinton91
    Joining in
    3 months ago

    Good afternoon, sorry to jump on this post however my brown box has been blown away in the wind and subsequently ran over. How do I go about getting a replacement. Many thanks 

     

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    3 months ago

    Just wait here a day or two a VM Mod will pick this up and discuss.

  • Mr_K's avatar
    Mr_K
    Knows their stuff
    3 months ago

    You may be able report it here:-https://www.virginmedia.com/help/reportingdamage

    Use the 'plastic termination box ' option

  • Alex_RM's avatar
    Alex_RM
    Forum Team (Retired)
    3 months ago

    Hi leahquinton91,

    Thanks for posting, and welcome to our community 😊

    Sorry to see the cover has been lost on the omni box, so I can get a few more details from you, I've popped you over a private message. 

    Alex_Rm

  • Cnealon's avatar
    Cnealon
    Settling in
    2 days ago

    Hi, I have a missing box too. Any idea on how to get this sorted? Thanks for help.