Incompatible wall socket

[TimStedman]

Hi, I’m trying to install my new VM router but the VM wall socket is incompatible with the red end of the cable.  See here 

Can anyone please advise what I should do? 

[nodrogd · Accepted solution]

The OUT terminal from the Technetix isolator has a terminator cap on it. You need a small spanner to remove this. Then push the connector VM have provided over the screw thread.

[TimStedman]

Thank you.  That was enormously helpful.  

[David_Bn]

Good Afternoon @TimStedman, thanks for your post on our Community Forums, and a very warm welcome to you!

Pleased to hear that @nodrogd, has been able to point you in the correct direction to the fix.

Do please let us know if there's anything further required, and if you have any faults with the service, you're always welcome to start a new thread for our VIPs or Forum Team to pick up.

Kindest regards,

David_Bn

[-tony-]

---

@David_Bn wrote:

Good Afternoon @TimStedman, thanks for your post on our Community Forums, and a very warm welcome to you!

Pleased to hear that @nodrogd, has been able to point you in the correct direction to the fix.

Do please let us know if there's anything further required, and if you have any faults with the service, you're always welcome to start a new thread for our VIPs or Forum Team to pick up.

Kindest regards,

David_Bn

---

so by implication you dont want the riff raff who come here picking anything up and posting making a bigger mess of this abortion you have as a forum