David_Bn
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Re: Wireless BT4600 landline
Thanks for your post on our Community Forums Tirlane. Do please report back to us if you require any further assistance on this matter, beyond the advice offered. We would always however advise using Ethernet cables for devices located close to the hub where possible. Thanks, David_Bn32Views1like1CommentRe: Address not listed or serviceable but exchange box is just next to my home
Thanks for reaching out to us PETERQUINN2025, and a very warm welcome to you! Sorry to hear of the difficulty faced when trying to gain a connection to our services. Check out the envelope in the top right hand corner for a private message from me. Thanks, David_BnRe: My address isn't showing
Thanks for reaching out us mallikarjunajs, and we're sorry to hear that your address doesn't currently appear to be available for installation. Check out the envelope in the top right hand corner for a private message from me and I'll happily take some details from you to see if we can gain a spotter to review this for you. Thanks, David_BnRe: Omni box needs replacing as wires exposed
Thanks for reaching out to us Rachel28, and a very warm welcome to our Community Forums! Sorry to hear of the issues experienced with the exposed wires in the omnibox. Do please check out the envelope in the top right hand corner for a private message from me, and I'll have this looked into for you. Thanks, David_BnRe: Hub 5 - Repeated "Cable Modem Reboot..." Issue
Good Afternoon Longserpent, thanks for your post on our Community Forums, and a very warm welcome to you! We’re sorry to hear of the issues you've been experiencing with the services. How’re things looking at the moment? Has this only been apparent since the installation of the Hub 5? Thanks, David_Bn48Views0likes6CommentsRe: Issues with my broadband
Thanks for reaching out to us Mike8896, and a very warm welcome to you! We're sorry to hear of the issues being experienced with the broadband services. Can you possibly expand on the issues you've been experiencing, so we can gain a better understanding of the overall performance? Thanks, David_Bn3Views0likes0CommentsRe: Hub dropping out heck of a lot lately ???
Good Morning nashbeach, thanks for your post and welcome back to our Community Forums! We’re sorry to hear of the issue with the services. How’re things looking at the moment? We've been able to review the local area and no outages appear to be present. When the service issue is apparent, do both wired and wireless connections go down? Thanks, David_Bn26Views0likes0CommentsRe: Virgin TV 360 error codes CS2000, CS2114 and CS2318
Thanks for reaching out to us gibsopat, and a very warm welcome to you! Sorry to hear of the issues experienced with the 360 TV set top box. How often are these error codes occurring on the service? Have reboots to your set top box and router proven to be successful previously? For further assistance, feel free to review our online literature to help you combat any issues being experienced on this service. Thanks, David_Bn56Views0likes0CommentsRe: How to get Old Virgin Media Mobile Bills from 2020 to 2023 ?
Thanks for reaching out to us antony_33, and a very warm welcome to our Community Forums! Sorry to hear of the difficulty faced when trying to obtain Virgin Mobile bills from between 2020 and 2023. Due to the closure of Virgin Mobile this is not likely to be possible - can you please confirm if this is in relation to the tariff of the services or a handset loan agreement? Thanks, David_Bn22Views0likes4Comments