-tony-
Alessandro Volta
Joined 14 years ago
User Profile
User Widgets
Contributions
Re: Four days without connection need urgent help
you are not been told nonsense they are lying pure and simple - the reason for that is they have not a clue so tell you anything to get you off the phone - 24 hours - will ring you back - your fault - moon is made of green cheese etc etc it will be sorted as and when - until then you will get the same BS/rubbish - you need to sort an alternative - 5g simm being a quick option - it might be sorted tomorrow - it might be next week or next month - its as open as that52Views2likes0CommentsRe: Hub3: The route(r) of all my problems
the hub will have come with both wifi bands set to the same ssid and password most stuff will work out which is the best signal and connect to which band it wants but some get confused and see the 5 band first and simply get confused - just split them - rename either so you have 2 seperate bands then point the smart devices to the 2.4 band - they should then work - once you have done that you may be able to go back to to joint bands but if you do obviously neme the 5gig to whatever you named the 2.4 to - if that works fine if not stay with seperate bands as to some of the other advice - ignore it78Views2likes0CommentsRe: Fibre box illegally installed on my land
i am not doubting you but in VM's mind they have followed the rules or should have - lets assume they have - they will have liased with the council for the placement of that and other boxes - they [VM] may well have suggested that location but its the council who have approved it so your 1st step is to contact the councils and get an explanation from them - assuming they agree with you or accept your proof then the granted permission should be withdrawn - i have no idea what happens then but from other threads on here VM are likely to simply ignore you so its back to the council or go legal or get a shovel73Views2likes0CommentsRe: Fibre box illegally installed on my land
nothing you say or do are likely to have any effect other than solid proof - 1st thing is speak to your local council - they will have approved the placing of the box - they should confirm or deny if that strip is yours or an access strip - the fact its lawn and not pavement can be confusing but it may be council land that they are happy for you and all the others on the street to use if you are certain ts yours and you have proof on the deeds then you will still have an uphill battle with VM - the usual way they go with things like this is to ignore you in the hope you will go away - again if you are 100% sure its your land you will likely have to go legal - again VM will ignore that if they can - its not going to be easy however you persue it118Views0likes2CommentsRe: Ex customer with damaged box on my wall
if it fell off or the cable to next door got [axidentally cut/damaged] then things would happen as your neighbor would report a problem - then assuming they have no wayleave agreement to enter your property they would have to wire your neighbor directly to the system not in a micky mouse way as the have it now but make sure you are in when they turn up as they dont bother too much about legalities like trespass hard on your neighbor but its about the only way you will get anything to happen31Views0likes0Comments