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PODS keep dropping connection

Jt_Wifi_Woes
Tuning in

I have a hub 5 (factory settings, long press reboot several times over the last year) and 3 white pods. Once or twice a months 1 or all of the pods would just stop connecting, more often than not all of them, just doing the slow blink. 
1-2 days of resetting things and turning them back on in various orders it’d start working again until it stopped and same thing again. Someone came out to look at it, no luck, one of the pods was replaced and that helped for a couple of weeks then didn’t. 
Seems to be a little more reliable with just 2 pods rather than 3 but still not great.

Doesn’t help the hub enters the house in the corner furtherst from where we spend most of our time.

Sometimes just flicking the hub off and back on is enough to send the whole lot into a spin for days. Any advice/help much appreciated. 

20 REPLIES 20

Thanks for the update and glad to hear the engineer was able to locate and resolve the issue for you.

 

If you need support again in the future, please don't hesitate to get in touch via the forusm.

 

Rob