Moving router

[Samanmo]

Hi, 

My broadband/wifi router was installed upstairs years ago in what is now an inconvenient spot. I would like it moved downstairs. What's the easiest way to book an engineer to do this please? 

[tootsmaloots1]

Hi there,

Another request to set up an engineer visit to relocate my VM hub. Thanks

[Robert_P]

Hi tootsmaloots1

Thanks for posting in regards to moving your hub, we're happy to help make the necessary arrangements.

I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.

Rob

[Szymano]

Hello
I'd like to get same situation sorted, moving my hub upstairs, thanks 🙂

[Sabrina_B]

Hi @Szymano 👋.

Thanks for reaching out to us and welcome to the Community Forums. We can certainly assist you with getting your Hub relocated, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina

[Smirnoff1]

could you help me to do this as well, please?

[Matthew_ML]

Hey Smirnoff1, thank you for reaching out and a warm welcome to the community and of course we can.

There is an one off charge of £25 for this, I will send you a PM now so we can sort this out. 

[Matthew_ML]

Glad we have managed to get this resolved for you 🙂 

[MBPS]

Hi Matthew 

Please can you help me with a router move too.  

thanks

[Paul_DN]

Hi MBPS,

Thank you for reaching out to us in our community and welcome, I will be more than happy to arrange to get a technician to relocate your Router, this is a callout and is charged at £25, this will go on the following bill.

If you would like me to arrange this, I will send you an invite into a private chat, please look out for the white envelope to accept.

Regards

Paul.

[HelloMoto999]

Hi, I would like my HUB moving too please, can someone contact me to arrange

Kind Regards