Sabrina_B
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Re: Can't log into virgin media on my Kindle Fire
Hi woodway 👋. Thanks for reaching back out to us, sorry to hear that you are having issues with email access. Could you please clarify a little further into your issues as they are not coming through in a way that would suggest an ongoing issue that you are having. Are you facing issues with logging in whilst on holiday only or where you have been on holiday and the issue remains when returning to the country? What error codes or messages are you facing when trying to log in and what actions have you taken so far along with attempting to log in on other devices. Please let us know.19Views0likes1CommentRe: Number import
Hi Mickey67 👋. Thanks for reaching out to us and welcome to the Community Forums, so that we can look into this further we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina7Views0likes0CommentsRe: Smart switches
Hi Dennis44 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear that you are having issues with various set ups with what you are trying to achieve. In some cases what you are advised to do by a third party is not advisable and can cause complications with your internet service where you can be liable for any damages. So that we can assist you with your needs and what you are trying to achieve safely with no damage to any of our equipment we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina6Views0likes0CommentsRe: Relocating cable entry
Hi loyalcust 👋. Thanks for reaching back out to us regarding your relocation query. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina5Views0likes0CommentsRe: Change over
Hi Didipog 👋. Thanks for reaching out to us and welcome to the Community Forums, we understand your concerns around the switch for your home phone, rest assured the adapter is on its way to you and will be there in time ready for the Switch date. Should you not have received adapter by 6th July please call us ASAP 📞0345 454 1111, or reach back out to us on here and we can make alternative arrangements. Sabrina9Views0likes0CommentsRe: I am facing house eviction by court and Virgin Media is demanding cancellation charges that.
Hi Sureyakhanam 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues you are facing with your current housing situation. There are many contacts in your area that can assist you with a roof over your head in the event of an emergency, we would also advise reaching out to your local council borough to assist you. With your package we would need to bring you in for a private conversation so that we can look into this further, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina29Views0likes0CommentsRe: next door neighbour further away from fiber/cable box can get virgin but i can't
Hi bar_electric 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear that you are wanting our services and we do not supply your address but your neighbours are in receipt of Virgin Media. So that we can look further into this we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina10Views0likes0CommentsRe: New tenants in my block of flats
Hi kit2458 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with issues relating to your broadband. So that we can look into this further we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina14Views0likes0Comments