ContributionsMost RecentMost LikesSolutionsRe: Paying Twice for Netflix Thanks for the update on this steve1711, so that we can assist we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina Re: Activating Netflix Hi SUEH13 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with your Netflix account. So that we can assist further we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina Re: Account login issues (ntlworld email) Hi James5000 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with an email account. Apologies, we do not hold joint accounts for our Virgin Media customers. Who applies for the services is the account holder who will also go through a credit check, any mailboxes that have been applied to the account can only be maintained by the account holder when reaching out to us. Please request the account holder to reach out to us for any changes or assistance as part of account management that may be required. Sabrina Re: virgin.net down since July, active customer Thanks for the update on this Sid_M, can you please confirm any messages or errors you are getting when attempting this, or screnshots? Thanks Re: Free Sim Ooopmh .... and gone! Hi jmeales69 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with your package. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina Re: Area code Scarborough Hi Jf83 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing in obtaining your area ref, it is 22. Sabrina Re: Link Virgin Media account Hi DeclinDreslin 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with getting your account number. When signing up with us your will not receive an account number until your account goes live for active services and all documentation containing your account number on your contract will be present on there to use for creating an online. So that we can take a look further into this we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina Re: unable to sign in or link account Hi lenaB 👋. Thanks for reaching out to us, sorry to hear of the issues that you are facing with your online account. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina Re: Netflix requesting for Payment info Hi Arkiru 👋. Thanks for reaching out to us, sorry to hear of the issues that you are facing with Netflix and payment details. So that we can look further into this and advise we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina Re: How do speak to someone at virgin without an account number or phone line Thanks for the response bwiwsudywhwnw, we can try to assist you as much as possible. We would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina