ContributionsMost RecentMost LikesSolutionsRe: 403 forbidden error Hi TCPIP 👋. Thanks for reaching back out to us, sorry to hear of the issues that you are facing with an IP issue. So that we can take a look into this we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina Re: Area code Hi Smurf56 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear you are having issues with drops and cannot find your area ref. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina Re: Sky Sports Desktop App not opening Hi 77Spurs77 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear you are having issue you are having with the Sky Sports app. If you have completed the Single Sign On (SSO) for your Virgin Media account, you do have a choice if you wish to set up a passkey. If you have not done this you can bypass and continue to use your standard method of logging into your account. Re: No Welcome Email Hi markcraven413 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear that you have not had your account details delivered to you. So that we can assist with this we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina Re: Confused Thank you for joining me in a private message Sirog1967 and resolving your query. Should you need us again in the future please do drop us a message. Sabrina Re: Hub 3 red light Hi Mercman 👋. Thanks for reaching out to us, sorry to hear of the issues you are facing with the red light on your Hub and the delay on a replacement. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina Re: 360 low bandwidth Hi Red_Wimp 👋. Thanks for reaching out to us, sorry to hear you are having issues related to your TV 360, so that we can assist you with this we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina Re: Volt has not been applied Thanks for the update on this Li2 , so that we can take a look we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina Re: Waiting for previous owners service to be disconnected? Hi xchloejoyce 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are having with your home transfer. So that we can look into this and assist we would need to bring you in for a private message. please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina Re: IP Address issues? No worries, thanks for the update on this 🙂.