Sabrina_B
Forum TeamJoined 3 years ago
User Profile
Forum Team
User Widgets
Contributions
Re: Broadband Wiring requires fixing
Hi DarganAvenue 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear that you are in need of an engineer. Please can you provide us with further information and some imagery so that we can get an idea of what is needed in a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. SabrinaRe: Moving my router
Hi Stephen20251 👋. Thanks for reaching out to us, sorry to hear you are not getting the speeds that you would like due to a signal strength issue, I am not sure who you spoke to or where you got the information but it does not come at a cost of £100 for a relocation. So that we can look further into your issues we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina45Views0likes2CommentsRe: 2.4g wifi keeps dropping off
Hi HughJarsse 👋. Thanks for reaching back out to us, sorry to hear you are still having issues. On your Smart Wi-Fi Channel optimisation must be on. As for the other issues we do need to look into this, please can you join me in a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina5Views0likes0CommentsRe: Will I ever get my install??
Hi JBarrett94 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with a recent installation. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. SabrinaRe: Hub 6 no internet connection
Hi Plangridge 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with your Hub, if it is indeed a Hub 6 this would be an issue to raise with Virgin Media Ireland, we are the UK based team. 📞00 353 1 245 8000.5Views0likes0CommentsRe: How To Close Blueyonder Email Account
Hi @Anonymous 👋. Thanks for reaching out to us, sorry to hear of the issues that you are facing with an old mailbox. So that we can assist we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina7Views0likes0CommentsRe: Billing nightmare
Hi EEA97 👋. Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with a bill from a old address. So that we can look into this furhter and assist where we can we would need to bring you in for a private message, Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina3Views0likes0CommentsRe: Not receiving 2FA codes in time
Thanks for the update on this sda. We would need to bring you in for a private message so that we can look further into this, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon. Thanks. Sabrina10Views0likes0Comments