Broken external box, wiring exposed and damaged

[ElRey]

I have an external, brown omnibox in need of repair (see attached photo). May I please request that a technician attend to repair it?

Thanks

broken omnibox

[Client62 · Accepted solution]

Report damaged equipment

https://www.virginmedia.com/help/reportingdamage

[Martin_N]

Hi ElRey,

Thank you for your post. I'm sorry to see how your omnibox currently is. 

Have you been able to check out the link provided by Client62? If not, please let us know and we will be happy to assist further.

^Martin

[ElRey]

I've submitted the form, thanks. Awaiting a response/action.

[Matthew_ML]

No problem at all, I will send you an PM so we can look at getting this booked in for you to speed this up.

Please wait for this PM. Cheers