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External brown box damaged,would like it replaced

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fixerman1
Joining in

on ‎24-04-2024 12:08

Damaged some time ago by a virgin engineer,needs replacing

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Ilyas_Y
Forum Team
Forum Team

on ‎28-04-2024 17:55

Hey @fixerman1 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

I'm so sorry to hear about the issues with the omnibox you are having. 😢
I will assist you on this and resolve this.

I will send a private message. 🧾

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs

See where this Helpful Answer was posted

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Tudor
Very Insightful Person
Very Insightful Person

on ‎24-04-2024 20:16

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Ilyas_Y
Forum Team
Forum Team

on ‎28-04-2024 17:55

Hey @fixerman1 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

I'm so sorry to hear about the issues with the omnibox you are having. 😢
I will assist you on this and resolve this.

I will send a private message. 🧾

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
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