Forum Discussion

Marts_MF's avatar
Marts_MF
Joining in
2 days ago
Solved

External Cable Cut

Hello VM Team,

I've had a new fence put up last week and the cable in my garden got cut accidently in the process.
I have an engineer visit booked under: 35805819

Please can you include the detail that it is the external cable onto the engineer appointment?
I don't wish to waste any engineer time having the wrong type of engineer arrive.

Many Thanks,
Martin

Cable
Connection
  • jpeg1's avatar
    jpeg1
    2 days ago

    If it's a minor cut, and there's a liitle spare length, the technician will be able to patch it on the day.

     If the cable is severely damaged they will likely have to call in an outside contractor, and that will cause a delay. 

2 Replies

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    2 days ago

    If it's a minor cut, and there's a liitle spare length, the technician will be able to patch it on the day.

     If the cable is severely damaged they will likely have to call in an outside contractor, and that will cause a delay. 

  • Marts_MF's avatar
    Marts_MF
    Joining in
    2 days ago

    It is a minor cut so I have my fingers crossed but understand we will not know for certain until the engineer has reviewed themselves. Thank you for your response and help Alessandro. This can be closed - Thank you!