Reroute external cables
Hi, we've seen the previous posts re this subject and are hoping someone from the Virgin team can contact us.
We are currently redesigning our front garden and, as with previous posts, the VM cables running to our bungalow are literally inches below the lawn and garden surface. As the lawn and garden is being removed and hard landscaped we need the cables extending and rerouting.
We understand there is a charge for this which was £25, is this still the case?
Hi Dumdedum21,
Thank you for reaching out to us in our community and welcome, sorry to hear the cable is in the way of work you are about to have done, as advised by jbrennand the £25 callout should cover the rebury of the cable, we would need to arrange an appointment for the technician to come and arrange this, so I can help I will send you an invite into a private chat, once received please click on the purple envelope to accept.
Regards
Paul.