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Martin_N

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Joined 8 years ago

11014 Posts87 Likes413 Solutions

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Re: Red light on Hub 3
Hi DJW13, Thank you for your post and welcome to the community. We're sorry to hear about the red light on your hub. We can certainly look into this. I will private message you now to confirm your details. ^Martin
6 days ago Place Networking and WiFi
10Views
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0Comments
Re: Watchlist
HI Janehutch_1005, Thank you for your post and welcome to the community. We're very sorry to hear about the issue you're having with the watchlist. How has it been since your post? ^Martin
7 days ago Place Virgin TV 360
14Views
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0Comments
Re: Area code?
Hi Skibidi, Thank you for your post and welcome to the community. The area code for that area is 12. ^Martin
8 days ago Place Managing Your Account - Cable
2Views
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0Comments
Re: Trying to send emails go straight to "Queded"
Thank you for that information. If you do need help, plesae do reach out on this platform. ^Martin
12 days ago Place Managing Your Account - Cable
8Views
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Re: broadband works fine but hub restarts constantly
Hi Brendan123453, Thank you for keeping us updated with this. How has the service been since your last post? ^Martin
12 days ago Place QuickStart, set up and connections
34Views
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3Comments
Re: V6 and V360box installation?
Hi StallionicChamp, Thank you for keeping us updated. We're glad to hear this is sorted now ^Martin
12 days ago Place Virgin TV 360
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0Comments
Re: Trying to send emails go straight to "Queded"
Thank you for keeping us update with this Dave_3. Have you been able to try resetting the password since being able to login? ^Martin
12 days ago Place Managing Your Account - Cable
14Views
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2Comments
Re: Account number
Hi Ijac2005, Thank you for your post and welcome to the community. We're very sorry that you haven't received your welcome email. We can certainly take a look into this for you. ^Martin
13 days ago Place Managing Your Account - Cable
9Views
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0Comments
Re: Sim ordered fraudulently
Hi Jmcw, Thank you for your post. We're very sorry to hear about the SIM order you've had that you didn't request. We can certainly investigate this and look into what/why this has happened. I will private message you now to confirm your details. ^Martin
13 days ago Place Virgin Mobile
32Views
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Re:
Hi MattDuncan, Thank you for your post. We're very sorry to hear you have also had this issue. I am more than happy to take a look into this for you. I will private message you now. ^Martin
14 days ago Place Managing Your Account - Cable
18Views
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