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Martin_N

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Joined 8 years ago

10736 Posts76 Likes410 Solutions

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Re: Bills do not match agreed contract
Hi Jeffrey1_, Thank you for your post and welcome to the community. We're very sorry to hear about your bill. We can certainly take a look into this. I will private message you now to confirm your details. ^Martin
9 hours ago Place Managing Your Account - Cable
6Views
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0Comments
Re: Changing the way you sign in to My Virgin Media
Hi togsy8591, Thank you for your post. We do currently have ongoing issue with online accounts. At this point we are working to investigate and resolve this as soon as possible. ^Martin
13 hours ago Place My Virgin Media App
117Views
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Re: Unable to Access Email
Hi DA65, Thank you for your post. We're very sorry to hear about the issue with accessing your email service. We are aware of this issue and it is being investigated. The team are working to get this resolved as soon as possible. ^Martin
13 hours ago Place Email
35Views
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Re: Unable to log in to email
Hi dgilley919, Thank you for your post and welcome to the community. We're very sorry for any issue you're having in accessing your email address. We do currently have an ongoing issue that is affecting this service and logging into online accounts. We are working to get this resolved as soon as possible. ^Martin
14 hours ago Place Email
18Views
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Re: Unable to access my virgin media account
We do apprecaite your frustration with this issue. We are working to get this resolved as soon as possible. ^Martin
15 hours ago Place Managing Your Account - Cable
245Views
1like
1Comment
Re: Changed landline number
Hi morhenjo, Thank you for your post. We're very sorry to hear about the calls you're getting. We can certainly take a look into this. I will private message you now to confirm your details. ^Martin
16 hours ago Place Home Phone
5Views
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Re: Buzzing WiFi Virgin pod/extender
Hi bumpernick, Thank you for your post. We're very sorry to hear about the noise your hub is making and heat is it giving off. We can certainly take a look into this for you. I will private message you now to confirm your details. ^Martin
16 hours ago Place Home Phone
3Views
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Re: Landline Dead
Hi JohnHawkins, Thank you for your post and welcome to the community. We're very sorry to hear about the issue with your landline service. I will private message you now to confirm your details. ^Martin
16 hours ago Place Home Phone
10Views
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Re: Ongoing broadband connection issues
Hi davidl3, Thank you for your post and welcome to the community. We're very sorry to hear about the issues you've been having with your broadband service. Have you been able to setup the BQM? ^Martin
2 days ago Place Managing Your Account - Cable
7Views
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Re: Recordings Buffering on Playback
Hi newscot, Thank you for keeping us updated. We're glad to hear it is sorted for you now ^Martin
5 days ago Place Virgin TV 360
5Views
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