Thank you for that information. We can take a look at the account then to see what has happened.  I will private message you now.  ^Martin

Hi SG-2, Thank you for your post and welcome to the community.  I'm very sorry to hear about the issue with your phone line.  I am happy to investigate this. I will private message you now to confirm your details.  ^Martin

Hi deans6571, Thank you for your post. I'm very sorry for the issues you've had with your broadband service.  I have taken a look on our side now and I am unable to see anything that could be affect this.  Can you confirm if you are still having issu...

Thank you for coming back to us tallywoo. I will private message you now to assist with this.  ^Martin

Hi ParkLife1, Thank you for your post and welcome to the community.  I'm very sorry to hear about the issue with your upgrade.  I am happy to take a look into this for you.  I will private message you now.  ^Martin