User Profile

Martin_N

Forum Team

Joined 8 years ago

10922 Posts81 Likes410 Solutions

View All Badges

User Widgets

Contributions

Re: Cant log onto VMo2 app
You will need to access your O2 online account to view your Mobile accounts. ^Martin
5 days ago Place My Virgin Media App
20Views
0likes
1Comment
Re: Left VM, paid off final bill but still shown with active account
Hi Graeme2709, Thank you for your post and welcome to the community. I'm very sorry for any issue with your account after cancelling. I will private message you now so we can look into the account. ^Martin
5 days ago Place Managing Your Account - Cable
37Views
0likes
1Comment
Re: My laptop will not connect to my new Hub 4
Hi JuJu69, Thank you for your post. We're very sorry to hear about the issue with your laptop connecting to the hub 4. Is this on both a Wired & Wireless connection? ^Martin
5 days ago Place Managing Your Account - Cable
13Views
0likes
0Comments
Re: Cant log onto VMo2 app
As we have confirmed for Mobile online account you do need to speak with O2 not ourselves. ^Martin
5 days ago Place My Virgin Media App
18Views
0likes
4Comments
Re: Verification of Virgin Media/O2
Hi SueB63, Thank you for your post. I'm very sorry to hear about how the processes ended for your online account. To confirm, have you been able to try this again? Or have you been able to try signing into your online account? ^Martin
5 days ago Place Managing Your Account - Cable
28Views
0likes
0Comments
Re: Complaints and resolutions have not responded for nearly a month
Hi Sharpe1, Thank you for your post and welcome to the community. I'm very sorry to hear about what happened with your contract. I am happy to take a look into this for you. I will private message you now to confirm your details. ^Martin
5 days ago Place Managing Your Account - Cable
24Views
0likes
0Comments
Re: Unable to link VirginMedia o2 ID with VM account
Hi Mjb295, Thank you for your post and welcome to the community. I'm sorry to hear about the issue you're having. What specifically happens when you try to link these? ^Martin
5 days ago Place Managing Your Account - Cable
19Views
0likes
0Comments
Re: Cannot log in to e-mail (Secondary Accounts)
Thank you for that. To confirm, is she trying to sign in here: https://mail.virginmedia.com/ ^Martin
6 days ago Place Email
31Views
0likes
0Comments
Re: NTLWORLD account deletion
Hi Fredricko, Thank you fo your post and welcome to the community. We can certainly look into this for you. I will private message you now to confirm some details. ^Martin
6 days ago Place Managing Your Account - Cable
11Views
0likes
0Comments
Re: Hub4 1GB ports all coming out as 100MB connections
Hi marksj09, Thank you for your post. I'm sorry to hear about the speed you're getting with from your hub. Have you been able to try a new cable? ^Martin
6 days ago Place Speed
26Views
0likes
1Comment