ContributionsMost RecentMost LikesSolutionsRe: Unable to get volt benefits on my o2 sim even though my volt Benefits are active Hi Amandarainey123, Thank you for your post and welcome to the community. We're sorry to hear about the issue you're having with your Volt benefits. As it is O2 benefits you would need to post here for help with this: https://community.o2.co.uk/ ^Martin Re: Struggling to get a new connection Hi Shozer, Thank you for your post. We're sorry to hear your daughter hasn't heard back from the team. We appreciate she has already called into the team but we would recommend to call in again so they can look into this further. We do advise to call in on via: 0800 183 1234 ^Martin Re: Infrastructure built 18 months ago, still waiting for Spotters. Hi Kieronw1, Thank you for your post and welcome to the community. We're sorry to hear about the non visits. I wil private message you now to take some details and have these sent off to relevant team to look into this. ^Martin Re: Moving access point Hi Jazzypap, Thank you for your post. We can certainly look to help with getting an engineer arranged for this. To confirm there is a £25 cost for the move. I will private message you now to confirm your details. ^Martin Re: Intermittent Network - Drop outs Thank you for that information RR-IT-GUY. I will private message you now to help proceed this along. ^Martin Re: Previous account in my my property not cancelled Hi Philfrog, Thank you for your post and welcome to the community. I'm very sorry to hear about the issues you're having taking out services. We can certainly look into this. I will private message you now. ^Martin Re: CM-STATUS message sent. Event Type Code: 24 and 16 Thank you for keeping us updated Alex_gregory_uk. We can certainly take a further look into this for you. I will private message you now to confirm your details. ^Martin Re: Ex customer with damaged box on my wall Hi Lennon63, Thank you for your post and welcome to the community. We're very sorry to hear about the box on the wall. We can certainly take a look into this for you. I will private message you now. ^Martin Re: Other homes in my street are on virgin but I cant Thank you for that. Please do keep us posted ^Martin Re: Constantly delaying work. Hi Sue64, Thank you for your post and welcome to the community. We're very sorry to hear about the delay. If there is work booked in for you then we can only advise to wait for the visit. ^Martin