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Martin_N

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Joined 8 years ago

11081 Posts88 Likes412 Solutions

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Re: Lost Sky Sports HD
Hi catlady82, Thank you for your post and welcome to the community. We're very sorry for any frustration with accessing Sky Sports HD. To confirm, there is no Sky Sports SD. It is only HD & UHD. So the SD channel you are accessing would be the HD channel. ^Martin
15 hours ago Place Virgin TV 360
21Views
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0Comments
Re: I have been unable to watch sky sports on virgin TVGO
Hi JT101, Thank you for your post. We're very sorry to hear about the issue you;re having in accessing Sky Sports via Tv Go. To confirm, is this happening on both the app and the web browser version? ^Martin
16 hours ago Place TV on the go
13Views
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Re: New Microsoft Outlook
We're glad to hear that is working for you ^Martin
21 hours ago Place Email
13Views
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0Comments
Re: Hub set up- cables
Hi sbrash, Thank you for your post. We're very sorry to hear about the issue with your broadband service. How has the service been since your post? ^Martin
21 hours ago Place QuickStart, set up and connections
7Views
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Re: Recording programs
Hi roland-rat, Thank you for your post. We're very sorry to hear about the issue your new box. We can certainly take a look into this for you. I will private message you now to confirm your details. ^Martin
21 hours ago Place Virgin TV 360
8Views
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Re: No increase after upgrading
Hi chrisgallagher, Thank you for your post. We're very sorry to hear about your speed still being closer to your old package. Have you been able to try the recommendations from Client62? ^Martin
4 days ago Place Speed
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Re: Another Netflix Activation Issue
Thank you for confirming that. What we would also recommend trying to accessing your online account and then going to the entertainment option. It should allow you to access your Netflix information there. ^Martin
4 days ago Place Managing Your Account - Cable
6Views
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Re: Virgin **bleep** up, Help spent 2 hrs on phone
Thank you for that information. To confirm, O2 have said something need changing on your Virgin Media account to migrate your number? ^Martin
4 days ago Place Managing Your Account - Cable
57Views
0likes
3Comments
Re: Online Renewal Contract
Hi smcgrath1, Thank you for your post and welcome to the community. We're very sorry to hear about the issue with your renewal. We can certainly take a look into this and see what has happened and what we can do to resolve this. I will private message you now to confirm some details. ^Martin
5 days ago Place Managing Your Account - Cable
10Views
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Re: Virgin **bleep** up, Help spent 2 hrs on phone
Hi sounds, Thank you for your post. We're very sorry to hear about the issue you're having in migrating your number. To confirm, who is your current number with? ^Martin
5 days ago Place Managing Your Account - Cable
65Views
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5Comments