ContributionsMost RecentMost LikesSolutionsRe: Unable to reset password Thank you for coming back to us. We would be happy to take a look into this for you. I will private message you now. ^Martin Re: 360 box constantly whirring \ disc spinning when in standby? Hi Jp24, Thank you for your post and welcome to the community. We're very sorry to hear about the issue with your Tv box. We can certainly take a look into this for you. I will private message you now to confirm your details. ^Martin Re: Additional email account password change Thank you for that update. To confirm, are you using a 3rd part email address? ^Martin Re: Virgin Tv Go device registration issues Hi tonyp192, Thank you for your post. To confirm, have you tried via the web browser on the laptop? ^Martin Re: Address not serviceable Hi Kelman82, Thank you for your post and welcome to the community. We're sorry to hear the new address isn't serviceable. Have you spoken with the Movers team regarding this? ^Martin Re: Patio damage Hi Twiggins, We're very sorry to hear this is still ongoing. We can see that you spoken with us in the past via private message. What was the last update you had regarding this matter as a whole? ^Martin Re: Can't login anywhere Thank you for that information. We can certainly take a look into this for you. I will private message you now to confirm your details. ^Martin Re: Poor Hub 4 Connection We're sorry to hear you have cancelled. We do wish you all the best with your new provider. ^Martin Re: error CS2512 We're glad to hear this is all sorted for you ^Martin Re: New customer with no information... Hi wtimpers479, Thank you for your post and welcome to the community. We're very sorry you haven't had any further correspondence. We do have a pre-install team that can be contacted via: 0800 052 1734 they should be able to advise further on this. They are open from 8am tomorrow ^Martin