Hi, I have downloaded the app and registered with Virgin Media but when I try and link my account I keep getting a message "Something went wrong please try again later". I have got the same message in web browsers as well as the app.Any ideas?
I have recently renewed my package and now the “my virgin media app” does not show my package details on the home tab. Can anyone help?
My email & password has been compromised on multiple accounts. I have been logged out of multiple accounts. Details have been changed. I'm trying with no success to change my log on details via My Virgin Media . The log on page doesn't recognise my e...
Hi Ilyays have the same problem, could you help me too please ? thanks
Hi, tried using the app to upgrade my package, said website not found, tried the main page, logged in, same response. Please don't suggest calling as I am autistic and I can't talk to people on the phone, I use text and email for practically everythi...
I'm so frustrated The quick pay app is constantly failingI've ended up wiring money from my back account recently I was late paying £15 (includes £7.50 late fee)I tried paying it again by your app..no joyI wired £48 and it has been received BUT I've ...
Hope someone can help. Joined for broadband last week, router all unpacked & set up. Amazing speeds of 265mps in my room, kitchen, living room.....unfortunately, a pathetic 29mbps in my sons room! He needs way much better for his gaming PC, TV, iPhon...
Hi I have a new contract and need to change the account number associated with my email so I can access the new information with the app
Hi,got a text this evening from Virgin about my contract running out and a new “exclusive offer”.when I hit the link it took me to the app then I saw new off er flash up and the “oops something went wrong”I then logged onto the website and had the sa...
Issue:I am unable to reset my password as the password strength is classed as “invalid”, even when using passwords generated by a password generator. I am therefore not able to reset my password and access my virgin media account.Reproduction:1. Open...
