ContributionsMost RecentMost LikesSolutionsRe: V6 Boxes and Sky Sports+ Frustrations To add insult to injury the Sky App on Mac doesn’t show the red button games. absolutely bloody useless Virgin you need to sort this out just spoken to a friend who has the 360 and the Bromley game is buffering big time as it is in my phone yet my internet/wi fi is fine Re: V6 Boxes and Sky Sports+ Frustrations Just turned onto watch Bromley v AFC Wimbledon seems all the other games in Championship and League 1 are available via red button but not Bromley AGAIN! was t available Tuesday as advertised and not again today so frustrating let us have ALL the games. Re: V6 Boxes and Sky Sports+ Frustrations Wow that worked fine - thanks despite Virgin saying it wouldn't. They said no red button functionality on 508 on their website. Quality is a bit iffy on some of the games but not all. Weird. It also never worked last night cos I tried it! Word to Virgin, keep your webpages updated Re: V6 Boxes and Sky Sports+ Frustrations Thanks, Another problem I'm having is I have the App on my Mac and its only letting me see the game on ch508 cant change it! And now pictures is frozen - absolute crap! V6 Boxes and Sky Sports+ Frustrations Hi, This is more a frustrated shout out to Virgin themselves regarding the new Sky+ channel if you have a V6 box. I don't get it that you you can't receive the red button functions on this channel on a V6 box however I dont want to lose all my recordings on one of my old V6 boxes just to have this function. I have two boxes one which I record on and one just in another room for viewing but cant change one box, I have to change both if I have 360. My son has 360 and has a multitude of issues with it, slowness sync etc etc... You cant cast Sky Sports+ App from Mac to tv. Surely an easy solution would be to have the Sky Sports App available on the V6 box??? Sort it Virgin, speak to Sky if you need, bite the bullet So annoyed!!! SolvedContract Change Overlap overcharge Hi feeling a little peeved. I've been with Virgin for many years and have changed contracts and always found the amended charges on a new contract understandable. But not this time... My last bill on my old contract was £97.50 dated 27th May-26th June, taken form my bank this week. However I called up changed contract on the 21st June, Contract clearly states start of 21st June, monthly contract to be |£96.50 but will be £108.72 first month. How does that work, I'm paying twice for June 21st-26th June with an extra £12.22 added on?? Anyone else had this? thanks Re: Odd rise in Monthly bill and end of contract email Hi thanks for that, I'm quite a veteran of calling up and haggling although I normally get a decent deal its just the hassle of an hour on the phone talking to different people that annoys me and I thought that as I'd never had the pleasure of an "offer" email that they might be doing something good for a change. I've even gone as far as the CEO. I'm also with O2 and they gave me a great renewal offer better than my current deal. Anyhow I worked out in the end the price rise was to do with the dates in my contract and the billing day. I had three conversations on Chat one offered me a renewal for £169 a month more than the £143 my out of contract price goes to and then an astounding £189 a month. Finally I spoke to someone in the UK and I'm basically paying what i pay now. Why dont they just make it easy on themselves and the customer and just do good deals straight off the bat! I get it you have introductory prices and they go up out of that offer period but why employee people who are of no-help whatsoever. This is the second time in a row the exact same thing to a tee has happened. Save the money on the staff and give customers a better deal. I hasten to add that on both these occasions in 2022 and now the really bad offers came from employees of an overseas call centres. Yes I have reported it. Odd rise in Monthly bill and end of contract email I am now within 30 days of end of my contract ending and am keenly awaiting an email I was promised 2 months ago when I was sent an email by VM in error with a link to a webpage that didnt exist offering me renewal offers as my contract was supposedly ending - however it wasn't, hence the error so am keenly waiting as promised in the apology for a renewal offer which I am yet to receive*. However more concerning and immediate, my July bill last one on my contract seems to have increased by £20.62 a month, are you able to tell me why? Surely nothing should have risen mid contract apart from the annual rise? Not sure if the billing month is different to my contract? *really want to see some offers by email as tired of spending hours on the phone/WhatsApp and people telling me I need to pay a lot more not less or the same unti finally getting someone who knows what they are doing. Thanks in advance SolvedContract Renewal time both O2 & Virgin I'm just over a month away from my contract running out on Virgin TV/Broadband and O2 Sim as both taken out on same day to get discount How does it work? If I renew before my contract ends on O2 I will be paying less than I do now as they have a specioal offer. I've not had the Renewal Offers from Virgin yet byut believe I get an email soon with suggestions. If I renewal my O2 contract earlier does it mean I get a lesser deal with Virgin next month, in essence are they dependent on renewing together? Can I renew early with O2 and still get a good deal with Virgin as I'm still an O2 customer? thanks Subtitles on one box not the other Hi, Im watching the Beast Must Die on ITVX. On one V6 box I can get the subtitles on my other main V6 box it says no subtitles available Any ideas on how to solve as it’s bloody annoying. thanks