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Signed up with wrong email address

narataga
Joining in

I signed up with an email address I do not have access to by accident, this means I can't verify my account so can't log in what so ever. Is there any way to change this email address? Thanks

181 REPLIES 181

Kritika1
Joining in

Ive also signed up with an invalid email as it doesn’t exist. Is there anyway to get this changed please 

Hey @Kritika1 Thanks for reaching out to us and a warm welcome to the Virgin Media Community Forums. 👋🏼

I'm so sorry to hear about the issues with the MyVM login you are experiencing.
I will be able to assist you with this and I will do, I shall send a private message.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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