Ilyas_Y
Forum Team (Retired)
Joined 4 years ago
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Re: Partner Attribute enabled
Hey Mrpenguin111 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏽 I'm sorry to hear about the issues with this. 😢 I'll look in to this for you and support you. I'll send a private message. Kind regards, Ilyas.319Views0likes0CommentsRe: WiFi dropouts every few minutes/hours and router resets every few hours.
Hey Jpt44 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏽 I'm sorry to hear about the issues with the broadband you're facing. I will look in to this for you and investigate the matter for you. I will send a private message. Kind regards, Ilyas.719Views0likes0CommentsRe: Black friday internet upgrade.
Thanks for the reply RD54 If you do or don't take the upgrade, TNT Sports will be removed eventually as it's been taken off the Maxit package as an inclusive and is no longer part of any basic TV bundle. Have you checked your renewals discounts to see what offers could be made for TNT Sports to be included? Kind regards, Ilyas.2.7KViews0likes2CommentsRe: Netflix with ads
Hey Twilliams78 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏽 I'm sorry to hear about the issues with the ads on Netflix you're facing. 😢 I'll assist you on this and look in to this for you. I'll send a private message. Kind regards, Ilyas.1.4KViews0likes0CommentsRe: Constant calls from 0800 052 8675
Thanks for the reply smiley1 on here 👋🏼 To raise a subject access request visit - https://www.virginmedia.com/help/dsar-faq Our team here will be able to opt you out of these calls. Please ensure to send over account details and a cover note to the reason for the email. Let us know how it goes with the team. Kind regards, Ilyas.13KViews0likes0CommentsRe: Black friday internet upgrade.
Hey there RD54 Thanks for reaching out to us on here 👋🏽 Sorry to hear about the troubles you've had with renewal. Some add-ons like TNT Sports are no longer included within our package. The change came last year, it is now an add-on with a subscription to the channel. Kind regards, Ilyas.2.8KViews0likes4CommentsRe: WiFi pod - how to order
Hey jspeech46 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏽 I'm sorry to hear about the issues with the order for the WiFi pod. 😢 I will assist you on this. I will send a private message. Kind regards, Ilyas.113Views0likes0Comments