Move my modem upstairs

[IainGL]

Hi all, what's the present cost to move my broadband modem from the ground floor to the floor above please, and how do I go about arranging it? Cheers 

[Tudor]

The cost is £25. 

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

[Gareth_L]

Hello IainGL.

Thanks for your first post and welcome to our Community.
We can arrange the relocation of your Hub from here. As advised there is a £25 charge for this, which will go onto your next bill. 
If you don't mind, I will need to send you a private message to pass security. 
If you can check the Logo top right of your screen that would be great. 
Regards     
Gareth_L
 

[Gareth_L]

Thanks for your time IainGL.

Now that we have arranged the relocation for you, can you please let me know how the visit goes.

Gareth_L