Gareth_L
Forum TeamJoined 10 years ago
User Profile
Forum Team
User Widgets
Contributions
Re: Home phone dead again......
Good afternoon nuttyslack. That's great news to hear, especially the backup line being installed, Thanks as well for letting me know. I've been meaning to check your account to make sure everything went okay. Can I help with anything else at all? Gareth_L6Views0likes0CommentsRe: Need to change Tivo box
Hello SteveCrone. Thanks for your first post and welcome to our community. We're sorry to hear that the 360 Box is not suitable for your mother. As japitts has advised, it's not possible to go back to the old software version once the upgrade has taken place. We do have a few customers who are not happy with the change and have since gotten used to it. We do have a user guide here if that helps? Gareth_L48Views0likes0CommentsRe: On demand apps not working
Hello Robin. Thanks for popping back on our community, sorry it isn't on better terms with the faults after the 360 upgrade. It will more than likely be that the V6 box is dated and didn't take to well to an upgrade. That's the easiest way to put it. What I'd like to do is arrange for the box to be swapped, you'll still be on the new 360 software. If you don't mind, I'll need to send you a private message to pass security first. If you can check the envelope at the top right of your screen, that would be great. Gareth_L19Views0likes0CommentsRe: Account Access issues
Hello Graiza2107. Thanks for your first post and welcome to our community. Sorry to hear you're still unable to access your online account. I'd like to investigate this for you and see if we can get you access. If you don't mind, I'll need to send you a private message to pass security. If you can check the envelope at the top right of your screen, that would be great. Gareth_L14Views0likes0CommentsRe: Home phone dead again......
Hello nuttyslack.. Thanks for your post. Sorry to hear that the issue with your home phone has happened again. I’d like to investigate this for you. If you don't mind, I’ll need to send you a private message to pass security. If you can check the envelope, top right of your screen, that would be great. Regards Gareth_L37Views0likes0Comments