Gareth_L
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Re: Transfer BT phone number to Virginmedia - Reprise
Hello Martyn_S Sorry, you haven't had a reply since you last sent one. We do work alternate shifts on our community, and the agent you were speaking to via a private message may have finished late last night and will be back again today. Gareth_L13Views0likes1CommentRe: Installation Order Details Wrong?
Hello nigelss. Thanks for your post. Sorry to hear about the confusion caused with your installation. I’d like to investigate this for you. If you don't mind, I’ll need to send you a private message to pass security. If you can check the envelope top right of your screen, that would be great. Regards Gareth_L35Views0likes0CommentsRe: Virgin 360 box
Hello Ruhena. Thanks for your first post and welcome to our community. Sorry to hear you're missing the adapter for your new 360 box. I'd like to investigate this for you and see if we can get one sent out. If you don't mind, I'll need to send you a private message to pass security. If you can check the envelope at the top right of your screen, that would be great. Gareth_L14Views0likes0CommentsRe: Cannot register for my Virgin media account
Hello HappyAce. Thanks for your first post and welcome to our community. Sorry to hear you are having an issue registering your online account. We have had a few issues today with our systems, which would be the cause. This should now be resolved. Can you please try again and let us know if you have any further issues. Gareth_L21Views0likes1CommentRe: Landline not working
Hello jackanapes. We're sorry to hear about your Telephone service being down. Did the number client872 advised above shed any more light on this? If you still need help, please let me know so I can send you a private message to take some account details. Gareth_L32Views0likes0Comments