Jumping through hoops every 18 months .I have had enought of this rubbish.

[Ashg]

I had a contract with VM going back to  before when it was NTL, which has once again come to an end.
I've had enough of it. What I pay now is a total rip-off and it's time to leave, as I now retired and my income has dropped big-time.. I really can't be bothered to call up and have to beg for a better price and to talk to someone who I have to ask to repeat every other word.

I never use  the TV or the landline but I'm paying for these and they will not remove them.
Now looking for a new provider and there are loads to pick from!

Goodbye VM, it's a pity your business model is so poor to us the customer, the people who pay your wages

[Ashg]

My contract has just come to an end, along the deal I had. I would like to upgrade to Maxit TV but as I'm retired the price is a big issue for me and the increase now is not good!
I've seen threads in the past on here about the best way to get a new deal, but I'm having problems finding that info. Any links would be helpful as would any advice on who to call (numbers) and the best time of the day.

Any admin seeing this perhaps you can help me .  

[Ayisha_B]

Hi @Ashg 👋

Welcome back to our Community Forums and thanks for your post.

We're always happy to review your package and cost to help find one that best suits your needs and budget. This doesn't always mean a downgrade.
If you would like to discuss your package and the options that are currently available for you, please call 📞 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone.

[newapollo]

Hi @Ashg 

The Maxit TV tier was replaced by the Mega TV tier for new and re-contracting customers last September.

The only difference is that TNT Sports (formerly known as BT Sports) is no longer available in any TV tiers. TNT Sports is now.only available as a standalone add on for £18 pm on a rolling 30 day contract.

You can compare the Maxit TV and Mega TV tiers on the following page:-

https://www.virginmedia.com/virgin-tv-edit/tv/virgin-tv-360-channel-guide 

[Ashg]

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@newapollo wrote:

Hi @Ashg 

The Maxit TV tier was replaced by the Mega TV tier for new and re-contracting customers last September.

The only difference is that TNT Sports (formerly known as BT Sports) is no longer available in any TV tiers. TNT Sports is now.only available as a standalone add on for £18 pm on a rolling 30 day contract.

You can compare the Maxit TV and Mega TV tiers on the following page:-

https://www.virginmedia.com/virgin-tv-edit/tv/virgin-tv-360-channel-guide 

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Very odd the info I found on the VM site is this, which is the same link https://www.virginmedia.com/virgin-tv-edit/tv/virgin-tv-360-channel-guide. 
The link shows both Maxit (pink) and Mega TV (purple) in the list guide key!
I have zero in any sports channels

[newapollo]

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@Ashg wrote:

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Very odd the info I found on the VM site is this, which is the same link https://www.virginmedia.com/virgin-tv-edit/tv/virgin-tv-360-channel-guide. 
The link shows both Maxit (pink) and Mega TV (purple) in the list guide key!
I have zero in any sports channels

---

Any channel names in light blue as shown in the list guide key are premium channel add ons

eg TNT Sports 1, TNT Sports 2, Sky Sports Football, Sky Sports Cricket, Viaplay Sports, LFC TV, Sky Cinema Select, Sky Cinema Hits, Baby TV, Zee TV, Zee Cinema, Television X, Adult Channel

[Ashg]

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@newapollo wrote:

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@Ashg wrote:

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Very odd the info I found on the VM site is this, which is the same link https://www.virginmedia.com/virgin-tv-edit/tv/virgin-tv-360-channel-guide. 
The link shows both Maxit (pink) and Mega TV (purple) in the list guide key!
I have zero in any sports channels

---

Any channel names in light blue as shown in the list guide key are premium channel add ons

eg TNT Sports 1, TNT Sports 2, Sky Sports Football, Sky Sports Cricket, Viaplay Sports, LFC TV, Sky Cinema Select, Sky Cinema Hits, Baby TV, Zee TV, Zee Cinema, Television X, Adult Channel

________________________________________________________________________________

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Hi, Sorry I don't see your point. I didn't ask anything about premium channel add ons and I have not interest in any of those what so ever! They would have to pay me to have a sports channel 🤣

[John_GS]

Good afternoon @Ashg 

Thanks for posting and welcome back to the community. 

I am sorry you're considering leaving us. 

Please either call the team on 150 / 0345 454 1111 option 4, or message via Whatsapp on +447305 327 112 (automated at the start) and I'm sure the team will be able to have an offer for you that suits your needs :).

[Ashg]

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@John_GS wrote:

Good afternoon @Ashg 

Thanks for posting and welcome back to the community. 

I am sorry you're considering leaving us. 

Please either call the team on 150 / 0345 454 1111 option 4, or message via Whatsapp on +447305 327 112 (automated at the start) and I'm sure the team will be able to have an offer for you that suits your needs :).

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Phone! Did you read my comment!

[japitts]

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@Ashg wrote:

I never use  the TV or the landline but I'm paying for these

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Not necessarily true of the landline. Quite often the "without" bundle costs more than a "with" one, because landlines attract very generous multi-buy discounts.