ContributionsMost RecentMost LikesSolutionsRe: Unable to reset email password Hi lyndasteve, Welcome to our Community Forums and thanks for your post. Sorry for the issues with the email account. Are you getting any error when attempting to reset the password? Re: Email on Outlook 2024 Sorry, are you not able to access all your emails? andy1494 Re: Issue with payment If the issue persists, let us know. Re: verify your identity Could you confirm which email address the alerts have come from? Scoobysnaxx Re: UHD Gone to Pot Again!! My colleague sent you a PM for further support :) Re: Excellent Service Hi francesD Thank you so much for the lovely feedback. We're so glad the engineer was able to help and will be sure to pass this on :) Re: Unable to access email via wemail Hello, The issue should be resolved now but if you require further assistance, let us know. Re: Unable to see renewal offers "Oops, looking to manage you flex plan" Hi AnneBonny Welcome to the Forums and thanks or your post. We're sorry you are unable to see your renewal offers. As we don't deal with renewals and upgrades here. please do call the team on 0345 454 1111 who will be happy to help you :) Re: Upgrading to 2GB/2GB Hello ttonk81, We don't deal with package changes via the Forums but our team on 0345 454 1111 will be more than happy to assist you. Re: Unable to manage my account I'll pop you a PM to assist further.