Having big problems with my broadband. The download speed is only hitting 200 Mbps at best.I had an engineer booked who came and low and behold when he arrived my net was fine, you can see in the graph it was ok for 2 days - that was when he arri...
Hi I sent a cancellation letter on behalf of my dad who is 76 in to the address in Sunderland and sent it registered and was signed for at the beginning of this month. We are still to hear from them confirming cancellation . What else can I do my dad...
Background. I spoke to sales on Friday September 27th as I am due for renewal early in October. The advisor told me I could keep everything I had now (including TNT sport) for an extra £4 a month, no problem sign me up, I got the contract and charges...
how many people have their netflix accounts hacked when its apart of their package??my partners and now sister netflix accounts have both been hacked and its apart of the package via virgin media.i have it but never use it as its rubbish - but seems ...
I want to change to Ebilling but can’t get into anything it’s telling me to do Please help me on how to change it please xx [MOD EDIT: Subject title changed for clarity]
As of circa 10am 29/09/2024 my connection took a nose dive in terms of performance. I am seeing a sea of red packet loss on my BQM.Clearly most notable over night when the connection is not in use. In terms of when being used, it is typically when ga...
Hi Carley, I've jumped on this as I'm experiencing the same problem re ebilling. I've followed your instructions, to no avail: If you click on Account Details, it does not have the option to scroll to Communication Preference. If you click on Mark...
For some reason it is ludicrously difficult to switch to ebilling. I'm following the page to ebilling and it just takes me to a "make payments page" which says you need to do it through my profile but this option is not available. Please can you just...
Hi there!! Made an account to ask about this specifically. Last week I ordered a broadband package (not switching), I got all the pre contract stuff through fine with an order number and it said it would be delivered on Saturday (28/09). However we ...
Phoned up yesterday to complain about my netflix account constant being hacked since april and tried to negotiate a new deal WITHOUT netflix. The offer given was absolute poor so said i was not happy with it and leave it as it is which he confirmed n...
