Forum Discussion

Palagcl's avatar
Palagcl
Tuning in
11 hours ago

Email

How does one create new email address in virgin media land and how do you mange the ones that have been previoulsy create please.

I did have the power to do this but we have to login with a different email address It wont allow me to do so.

My Master login worked fine before and I was able to add, delete and change the passwords on my secondary emails addresses but now I can't

 

Kind Regards

3 Replies

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    VM stopped issuing new email addresses a few years ago. Although nothing has been said officially it looks as if they are not interested in keeping email going

     

  • To manage the existing ones log in to virginmedia.com using that secondary email and its password or passkey if you've set one up, and then go to account settings.

    You can delete email addresses or change passwords from there [my virgin account details rather than virgin media mail settings - they make it a maze to find what you want], but you can't create new ones any more.

  • Hello Palagcl,

     

    Thanks for posting in regards to the email issues experienced, we appreciate you taking the time to post this on the forums.

     

    As the responses from the community have advised, support for managing your emails can be found here. Let us know if you need any further assistance with this.