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Montyman15's avatar
Montyman15
On our wavelength
9 hours ago

unable to log in to virgin media account

Hi all
I am trying numerous times to log in to my virgin media account to  check a large bill from virgin media
but have been unable to log in, my email address is the same one that i have been using since i registered  and moved
over to virgin  in 2019 which has not changed but when i try to log in it now states wrong email/password 
This is getting very frustrating as i dont want to end up calling up so is some kind person could 
throw some light on what is going on i would be grateful
Here's hoping some on can pick it up 

1 Reply

  • Hi Montyman15 

    Thanks for posting and welcome back to the community. Sorry to hear of the online account issues and any bill shock.

    I'll send you a PM now to help :)