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Direct Debit

dparki2
On our wavelength

My Bill for last month was correct but the Direct Debit taken was not enough? nothing changed at my end why has this happened?

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dparki2
On our wavelength

Thank you Carl_pearce that would explain my issue 👍

Hi dparki2

Thank you for your post and welcome to our community.

We are aware of a billing issue that occurred last month for a small number of customers. This has now been resolved.

If you have any questions however or would like this explaining further, please let us know and we can send you a private message.

We are sorry for any inconvenience or confusion that may have been caused.  

Vikki - Forum Team


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