Vikki_M
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Re: Router reallocated
Hi Tanya84, Thanks for your post and welcome to our community. There is a £25 charge for a relocation of equipment. I'll send you a private message now. Please look out for the envelope in the top right of the page. If you're happy to proceed, please pop back to me there and I can get the visit booked.4Views0likes0CommentsRe: Account problem - unresolved for 4 months
Hi alisonbalson, We're very sorry to hear about the issues you're having with the online account. I'll send you a private message now so I can check the IT ticket for you. Please look out for the envelope in the top right of the page and pop back to me when you can.26Views0likes0CommentsRe: Virtual Assistant needs to go back to school
Hi pmudub, Thanks for your post and welcome to our community. We're sorry to hear your TV service isn't working. How long have you seen that error message on screen please? Have you rebooted the equipment? If so, does the error message remain? Please pop back to us when you can.18Views0likes0CommentsRe: Picture and Sound
Hi, Thanks for your post and welcome back to our community. I'm sorry to hear about the issues you're having with the picture and sound. I'll send you a private message now so I can help. Please look out for the envelope in the top right of the page and pop back to me when you can.10Views0likes0Comments