Vikki_M
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Re: Error when registering can’t link account with Virgin Media O2 ID
Hi Lnut, Thanks for your post and welcome to our community. We're sorry to hear you're having some issues signing into the online account. The team are working on a fix for this as a priority. We are sorry for any inconvenience that may be caused in the meantime. If you have any further questions, please pop back to us and we'd be happy to help.12Views0likes0CommentsRe: Unable to link virgin media account to virgin media O2 ID account
Hi AdeWR88, Thanks for your post and welcome to our community. We are very sorry to hear you're unable to set up the online account currently. The team are working on a fix for this as a priority. We are sorry for any inconvenience that may be caused in the meantime. If you have any further questions, please pop back to us and we'd be happy to help.53Views0likes0CommentsRe: Linking virgin media account to virgin media o2 ID
Hi Jordanw96, We are very sorry, the team are working on a fix as a priority. We are very sorry for any inconvenience that may be caused in the meantime. If you have any further questions, please pop back to us and we'd be happy to help.36Views1like0CommentsRe: Is your memorable word, you telephone password?
Hi TDHori, Yes that's correct. If you're unsure what your memorable word is, you can reset this online. Please log into your online My Virgin Media account here and follow these steps: Login > Account Settings > Identity and Security settings > Manage your Products > Telephone Password. If you have any further questions, please pop back to us and we'd be happy to help.11Views0likes0CommentsRe: Not able to link virgin media account to virgin media O2 ID account
Hi DavidWalsh1, We are sorry, the team are working on a fix as a priority. We are very sorry for any inconvenience caused in the meantime. If you have any questions, please pop back to us and we'd be happy to help.7Views0likes0CommentsRe: Change of primary account holder following death - update needed
Hi Chrissielou, We appreciate the frustration, however to set expectations we are limited to what we can do here on the forums regarding the sign in process if the details need amending/ unlinking etc as we don't have the access here. Therefore, we are required to ask customers to call and we do apologise for any inconvenience. We aren't trying to be obstructive, however this is the same for all forum staff. Please pop back to me via our private message conversation if you have any further questions.3Views0likes0Comments