Chrissielou
10 months agoTuning in
Switching / changing primary account holder
I would like to change the account holder name on our Virgin media account from my mother’s name to mine so I can then change the Direct Debit to my bank account and generally be in charge of the account. My mother has the primary account and currently pays the bill and I have a secondary account and we want to keep both the email addresses associated with these accounts. Is it possible to switch who has the primary account or do we need to do something else to make me the main account holder and able to pay the bills, make any other changes to the account. We both live at the same address and both use the account which has broadband, landline and tv on it. Any and all help greatly appreciated, thank you😀.