Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have a rather complicated situation. My email on my Apple devices is neither coming in or going out. It says that blueyonder is offline. Or to check that the user name and password are correct in IMAP and SMTP. This just happened last night.Thinki...
Why has my saved emails folder vanished today and how do I get it restored?
It seems that for the last week emails to my Virginmedia media account have not been delivered. I have very little use for this account as I'm going to be moving soon, but is there any known issue with VM mails - I've tried different clients, using t...
I have lost access to my ntlworld email. When I tried to send emails (they were still coming in at this point) I got the message SMTP connection to server smtp.virginmedia.com failed. Then it doesn't recognise my password. Now I'm not receiving email...
Virgin seems to have stopped me receiving any mail and following the reset process it will not let me change the password. It just states mailbox unavailable.
I wanted to change the password on my Virgin Media account. It told me I had to change the email address associated with the account to one from a third party. I provided a new email address, I received the verification email and clicked on the ver...
My wife has transferred all her info from her iPad to her iPhone but can’t access her @ntlworld.com mail on the iPhone - it asks for a password but we don't know what this is and can’t identify it from the passwords on her iPad.I’ve searched and sea...
i have had no email service from VM i changed my password so i can now get into my virgin media account but it wont let me sign in to email
I can access my blueyonder.co.uk email on my mobile via Outlook IMAP. I do also access my email via My Virgin Med8ia.. However I have tried over the last couple of days to access my email via the website through My Virgin Media and a page comes up wi...
All day the virginmedia email platform has been changed to OX - and also an offline box appears at the bottom. I am still receiving emails but the ones I've sent are not being received ? I have cleared my cache but still happening.
