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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 15 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 79 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Email account .

I have not been able to send or receive Emails since 19th June I have a Ntlogin in Outlook my wife who uses Ntlogin on Outlook on same PC is working fine. Is there anyone else experienceing this problem , the "help Desks" are no help desks!!

Still cannot sign in

it's been overt a week now VM & my wife still cannot sign into her email. this is a joke. someone must knbow whats going on.  The system will no longer allow her Password as this is all she gets.  ( The provided password for the e-mail address [REMOV...

alovella by Dialled in
  • 16 replies
  • 0 kudos

Forbidden message trying to logon

2 calls to 1503 factory resets on routerPassword changed 3 times 2 chromebooks and mobile give me the same message ForbiddenWhat can I do?


Your Virgin Media Mail account is currently unavailable

My wife hasn't been able to access her email for best part of 1 week, we use mailbird her account fails to autheinticate, we have reset password and app password this has not made any difference, when we try webmail we receive the following, we have ...

Email not working

Anybody having same problem.I can access my emails but it won't allow me to move or delete them, the move and delete icons are in light grey and not responding. All of my contact addresses have disappeared.Appears to be working fine on my phone.

Emails locked but still doesn't work after reset

My Dad hasn't been able to get into his emails today.  I've reset the password for him but still says a message the account is no longer available or is locked.It only started today.  Any ideas.  He's waiting a very important hospital email so this i...

gazza101uk by On our wavelength
  • 5 replies
  • 0 kudos

Email fault still

I have been unable to do anything with my emails other than read them.Unable to send, move to folder, delete, or reply to emails.Customer services tell me there is a fault for some and it will be sorted. They keep saying in 48hrs. The last time i was...

Resolved! Locked out of email

I know I'm not alone in this but I've not been on the Forum for a few years & now struggling to find a way to just join in with someone else's conversation, so just posting new to make the point!Thankfully unlike some others I can at least access my ...

Delta99 by Dialled in
  • 11 replies
  • 0 kudos

Still no emails ntlworld

The entered credential or authentication information does not work or are no longer accepted by provider. Please change them.This is the message I get when trying to log into my ntlworld email account it’s been like that for nearly 4 weeks I can’t ch...