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mtennant

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Joined 16 years ago

70 Posts4 Solutions

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Re: Mini box not recording properly
Ok. The main box is recording ok. But when you try to watch same recording on mini box, it is starting and stopping and jumping.
3 months ago Place Virgin TV 360
34Views
0likes
1Comment
Mini box not recording properly
Mini box in study is not recording properly. It starts and stops the recording. This has happened over a period of time, sometimes ok. Main 365 box is fine
3 months ago Place Virgin TV 360
65Views
0likes
4Comments
Tv stuck on one channel
Tv is stuck on one channel which does not work anyway. It is static page. The red light on box is off and the white one on but it will not go off. Tried checking router, plugs and cables in and out. On HDM2 can get the apps . Volume button on remote is working ie going up and down
2 years ago Place Virgin TV 360
1.6KViews
0likes
1Comment
Re: OOPs. we couldn’t connect to Virgin box1
Did a search and found similar problem on 12/11/22 at 16.28pm, posted by Sushi 100. They needed a new Virgin 360 box. Can you check this? It sounds exactly like my problem
3 years ago Place Virgin TV 360
7.1KViews
0likes
3Comments
Re: OOPs. we couldn’t connect to Virgin box1
Still not working and same message. It is just under 2 weeks old. Can. Moderator pick up on this or I shall be cancelling my contract?
3 years ago Place Virgin TV 360
7.1KViews
0likes
4Comments
Re: OOPs. we couldn’t connect to Virgin box1
Mini box connected by Wi-Fi. Can connect to BBCIplayer. Diagnostic test is fine. As you have outlined. Yet still getting the OOPs. We can’t connect to Virgin box 1. I have spent ages trying to solve this problem. Getting to the end of my tether. If you can’t watch recordings on mini box, it has lost one of its most important functions. Where else do I get help to sort this out??
3 years ago Place Virgin TV 360
7.1KViews
0likes
6Comments
Re: OOPs. we couldn’t connect to Virgin box1
We have tried all the steps you outlined and it is still coming up with the same message. So cannot access recordings on mini box as it cannot connect to 3620 box
3 years ago Place Virgin TV 360
7.5KViews
0likes
8Comments
OOPs. we couldn’t connect to Virgin box1
My husband tried to access a recording from the main 360 box to watch on the mini box. It came up with OOPs. We couldn’t connect to Virgin TV 1. How do you solve this issue?
Solved
3 years ago Place Virgin TV 360
11KViews
0likes
29Comments