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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Blueyonder Email stopped working on Outlook

I have an old Blueyonder email with VM that has worked fine until yesterday. Now it won't send emails via Outlook and continually prompts for username and password. All works fine on phone and tablets, just Outlook on PC?

Alwise by Joining in
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  • 1 replies
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Email broken again ?

Can’t access my ntlworld account since 6:30 this morning. Account error,cannot get mail,ntlworld is currently unavailable 

Ntlworld email not working

My secondary e mail address that I use on virgin has stopped working recently. Keep getting messages password doesn't match. I have been into account settings and it says account disabled. Why?It's an inconvenience because I use this for a lot of soc...

thornaby by On our wavelength
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New phone, set up email and now webmail won't let me log in

Hi,I got a new phone the other day and have set up Outlook as normal and during this process changed password and also the code for logging in to my email account.  Webmail and Outlook all working fine.Then this morning webmail Your email or password...

RHogg by Tuning in
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  • 14 replies
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No Access to email

My wife cannot access her email, which is a secondary account. She noticed this on 19/09/23 whilst we were away out of the country. She has done everything that has been asked of her in the message below, several times, and it still does not work?Thi...

Missing email folder for my father's estate

My father died this year and I have been dealing with his estate and probate . I created a folder to store all the emails containing important documents and have been saving them there since March 2023. Today i find all the emails have disappeared al...

Reset email password on additional account for 3rd party apps

When I go to Mailbox app password management the email pre populated is the main account@blueyonder.co.uk but I need to rest the password for a secondary account additionalaccount@blueyonder.co.uk, how do I change it to the one I want? The email is g...

E mail down

Having e mail problems in LE67 keeps asking for password.....and then still can't log in.

frogman9 by On our wavelength
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  • 1 kudos