Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, my ntlworld.com email address from years ago has been hacked. I no longer use this so would like it deleted if anyone can help me out.- It’s linked to an active account but doesn’t appear when logging into what I believe is the main account.- Vi...
HiI ended my VM contract on 20th October 2023, and 90 days has passed. I would like my Virgin media email account deleted permanently along with contacts, as I am getting swamped with unwanted emails. I have contacted customer services numerous times...
Hi my old ntlworld email which is no longer linked to an account has been hacked and needs deleting asap please could someone advise the process.thanks Sam
I left Virgin Media around 5 years ago but still get lots of ntl emails forwarded to new email address, usually spam, I thought this would close after 90 days
Looks like this is a common issue as my wife also has this problem... Online/Telephone "help" have been anything but helpful! Email was supposedly "closed" but still is receiving emails. obviously would like to get this sorted!
I have tried many times over several weeks to generate an app specific password for my blueyonder address with no success. I have carefully followed the procedure by VM, logging in to VM with a different email address, but I either receive no reply ...
Email says username disconnected. Tried reconnection but says username or password not valid. Tried accessing through my virgin media account but keeps saying session timed out. Have tried old and latest password but can't access email. What's going ...
Hello,So, emails went down again last night i.e not receiving any. Today, I couldn't even get into my emails.I've managed to access them on a desktop PC, however, it just won't work on my mobile.I think the link in my browser is probably broken afte...
Trying to open my email all I get is:'Connection timed out. Please try reloading the page'I try reloading it but keep getting the same message. Any one any solutions.David
It's been over a month since I contacted VM Community to complain I can't get a verification email at a non VM address so I can change my email password which I believe has been compromised.What have they done. I'll tell you what they've done. Absolu...
