Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Morning,Like a lot of people, I had problems with email. After doing various password resets and waiting, things have got better and my emails on Outlook on my PC are coming through loud and clear now. However I am still unable to receive emails usin...
After the issues we've all had with Virginmedia email recently, I have not got access to my email at all. After the 19th June situation, I had access to my email but not access to historic emails. I could still use email. On Thursday 29th June I have...
I have an old ntlworld email address that has been hacked and is causing me a number of problems. The email address is from an old account that is no longer active and so I seem unable to change passwords or delete the account.. any help would be muc...
My virgin media email account has been locked and done a full scan, changed password as advised still cannot access it.Rung customer services but still not cannot access it, very unhelpful.One of my blueyonder emails works but another states wrong lo...
ox800CCC0F contact ISP or server administratorFault occurring on all devices - I havent changed anythingVirgin support is a blind alley that just checks if broadband is working but they have changed something and I cant send any emaius now
My Facebook account was hacked yesterday using my ntlworld email address. I have been using this email address for over 20 years but I can no longer log into my settings to change my password. I have an active VM account and am a staff member, but I ...
Hi @jonmc58 Thanks for your response Great to hear this has now arrived, regarding an app password - is it the actual outlook app which is asking for this? Regards
Just saw an update by the ModTeam dated 13/07/23 saying RESOLVED but not mine.Received an email from virgin Media titled "We're planning essential works to your email service" in the evening on Thursday 29th June saying "we should have you back up an...
My ntlworld.com account has been hacked.I changed the password The new password works with webmail on the brower however I am still able to log in with the old password(as can the hacker) on outlook and on my phone?!?!?!And when I try to use the new ...
Hicannot access Email from either web or phone. followed all instructions and still cant access it. this is absolutley daft. i have changed passwords and still cant log in on the website.has anyone else experianced this or has any fixes? cheers.
